Archive for the ‘Social Media’ Category

Golf + Charity + Community = Shell Houston Open

Wednesday, March 10th, 2010

Golf + Charity + Community = Shell Houston Open.

We’re with local social media-istas at Houston watering hole Coffee Groundz tonight from 6:30 – 8:30 pm for the first EVER Shell Houston Open Tweet-up! While the tweet-up does have free burgers and beverages, the focus is on the charities the Shell Houston Open sponsors.SHO logo

Did you know that prestigious golf tournament The Shell Houston Open has generated almost $50 million for it’s core charities, positively impacting the lives of more than 1 million children in Houston? That’s a lot of top flight titlists…

The Shell Houston Open team is on hand to talk about the many benefits the tournament brings to the city of Houston, including raising money for local charities and boosting Houston’s economy.

There are refreshments and specially-priced drinks brought to you by Coffee Groundz. We will also have a drawing to give away a limited amount of Shell Houston Open tickets. You must be present to win, though!

SHO Core Charities include:

Are you in town? Come join us tonight. You might win a pass to the Open!

PR Book Club: State of the Tweetosphere

Tuesday, March 9th, 2010

Every so often the PR team gets together to discuss books, articles, industry trends. This week the discussion topic was a recent blog post by Brian Solis, summarizing The State of the Tweetosphere. Here, Solis offers a rosier outlook than the Mashable article mentioned earlier when we discussed Twitter’s flatlining traffic.

Some interesting tidbits:

  • The number of people signing up for Twitter is still growing, but not as fast as before.
  • User engagement with Twitter continues to increase, with more users filling out their full profile information, posting tweets more frequently, and following more users each day.
  • 120 is the new 140. Leaving room for extra characters increases the likelihood your tweet will be retweeted and shared amongst users.chart-tweets-per-day3
  • You are most likely to be retweeted on a Monday or Friday.
  • The most active times on Twitter are Thursdays and Fridays, between 10 and 11 pm.

What do you think of the current state of the Tweetosphere? What does this data mean for you?

Calling all Houston Marketers!!

Tuesday, March 2nd, 2010
It’s that time of the year again Houston! Time for the AMA Houston Marketer of the year awards that is…
On March 15, marketers, social media mavens and tech geeks from all over town will meet at the Alley Theatre to honor the 40 Best of Category winners and (drum roll please) announce the 2009 Marketer of the Year. Top 40 companies include some of Houston’s favorite organization’s and businesses. Honorees include the Children’s Museum, the Houston Food Bank and everyone’s beloved road trip stop… Buc-ee’s! We can’t wait to see who comes out on top.
The event includes a reception, a presentation of the Top 40, a super special address by a keynote speaker and then the final announcement of the AMA Houston marketer of the year. AMA National Chief Marketing Officer Nancy Costopulos will also be attending the event as a guest speaker and will present a special award. Stay tuned to the AMA Houston twitter stream for the keynote announcement!
Tickets to this event can be purchased online for $35 for AMA Houston members and $45 for non-members. We hope to see you there!!

AMA Marketer of the Year AwardsIt’s that time of the year again Houston! Time for the AMA Houston Marketer of the Year Awards that is…

On March 15, marketers, social media mavens and tech geeks from all over town will meet at the Alley Theatre to honor the 40 Best of Category winners and (drum roll please) announce the 2009 Marketer of the Year. Top 40 companies include some of Houston’s favorite organization’s and businesses. Honorees include the Children’s Museum, the Houston Food Bank and everyone’s beloved road trip stop… Buc-ee’s! We can’t wait to see who comes out on top.

The event includes a reception, a presentation of the Top 40, a super special keynote address by a Kenneth Price of Boeing and then the final announcement of the AMA Houston marketer of the year. AMA National Chief Marketing Officer Nancy Costopulos will also be attending the event as a guest speaker and will present a special award.

Tickets to this event can be purchased online for $35 for AMA Houston members and $45 for non-members. We hope to see you there!!

Marketing Lessons at Mom 2.0, Part Two – Flicka!

Saturday, February 20th, 2010
Horse meets girl in "Flicka 2," releasing May 4, 2010

Horse meets girl in "Flicka 2," releasing May 4, 2010

“Ridiculously beautiful.” That’s how one Mom described the scene in Flicka 2 where the starring horse first canters into the frame.

The opening session of today’s Mom 2.0 Summit was a visit from “Flicka 2″ directors Michael and Janeen Damian, an entertainment industry family focusing on family films. As Michael put it, “We need more live-action films the whole family can enjoy without having to use blindfolds or ear muffs during some of the scenes.”

In addition to showing the Flicka 2 promotional trailer, the Damians premiered the first ten minutes of the movie, coming out May 4, 2010. As the lights came back up in the ballroom of the Four Seasons hotel, and the crowd applauded, Michael Damian shared his nervousness — “You are the first people ever to see this,” he confided, “so your opinion really matters to me.”

The opinions of the Mom 2.0 audience really do matter to Damian and the folks at producer Twentieth Century Fox Home Entertainment. Not only are the mothers in the room the main movie decision-makers in their families, the moms’ blog readers total approximately 10% of the American public.

Flicka 2 is bypassing movie houses and going direct to DVD. Back in the day, “direct to DVD (or VHS)” meant a movie probably had some problems. Today, going direct to DVD is an increasingly successful strategy for scoring well in niche markets.

If the moms in this morning’s audience like the preview, they’ll tweet and blog about it, they’ll remember it, they’ll tell their friends, and the movie’s potential audience will grow exponentially. Flicka 2 won’t just be another “direct to DVD” movie, it will be a successful film with a successful “Mom 2.0″ marketing strategy.

At MMI, we refer to replicating significant audiences as “identifying psychographic twins.” A psychographic twin is someone who shares a value-set that leads them to similar behaviors and purchasing/use habits.

This may have seemed like a post about a horse, or maybe about a movie. Really, it’s a post about marketing strategies. This morning saw the perfect combination of a product and an asymmetrical, influential marketing force.

Twentieth Century and the Damians made a smart decision to debut their film at the Mom 2.0 Summit. If this core audience rents/buys it, their psychographic twins will too.

Marketing Lessons at Mom 2.0 Summit, Part One

Friday, February 19th, 2010

Taglines matter. What is Coca-Cola? It’s the real thing. How do we know that? Because Coke has been telling us, singing to us, showing us that tagline for years: Coke is… the real thing. What are Dodge trucks? You know the answer! They’re “ram tough.”

The tagline at the Mom 2.0 Summit is “an open conversation between moms and marketers.”  And because taglines matter, the open conversation between moms and marketers is a crucial insight into not only the Summit but a best practice for marketing.

Getting Hints from Heloise at the Mom 2.0 Summit

Getting Hints from Heloise at the Mom 2.0 Summit

One of the first lessons demonstrated at Mom 2.0 is that marketing at moms is so last year, so “Mom 1.0.” Marketing through moms, marketing with moms as partners — that is 2.0.

The kickoff keynote speakers this morning are Heloise (yes, that Heloise, as in hints from) and Gretchen from the Happiness Project. They’re both making the point that successful, innovative companies aren’t just throwing messages “at” their audiences, but engaging their audience members in important conversations about needs, products and services.

Marketing used to be a one-way stream of ideas, instructions and promises. Marketers decided the values important to wives and mothers, assigned those values to the products they were selling to wives and moms, and created advertising campaigns that talked at, not with, the moms.

Smart marketing today involves the audience in the conversation to the point that in some ways the audience leads the marketing process. MMI believes in and practices marketing conversations, we advise our clients to do the same, and I’m happy to report that this is a Hint from Heloise, too.

VW changes more than tires at Mom 2.0 Summit

Thursday, February 18th, 2010

Two of the ten great things about serving our clients at MMI:

  • the terrific people we meet, and
  • the fun experiences we have.
The Princess and the Lug Nuts (VW Routan demonstration)

The Princess and the Lug Nuts (VW Routan demonstration)

MMI-ers are living the dream tonight as the Mom 2.0 Summit gets underway.

I’ll be live-blogging throughout the 2.5 days of the 2.0 conference. Expect pictures (still and video), podcasts and the occasional pun. (Follow more of the fun via Twitter and the hashtag: #mom2summit.)

Tonight, sponsor Volkswagen is up to their door handles in beautiful mommas learning the latest about car safety. At right, a Mom2.0-er learns to change a tire. Next up, oil changes, door lubes and basic Auto Safety 101.

Thanks, VW, for caring about your human cargo. Maybe that’s what FarFigNewton meant…

(Personal disclaimer: More years ago than I care to remember, my very first car was a gently used VW Bug. Ich liebe mein Auto!)

Love Song and Exhibit for Mom 2.0

Thursday, January 28th, 2010

Working with the founders of Kirtsy and Opmom to prepare for the Mom 2.0 Summit, we’ve had the privilege of helping plan things as they come together and in the process witness the sparks of ideas and magic that go on behind the scenes. For example the birth of the Mom 2.0: Defining a Movement exhibit, which started as a discussion reflecting on all that women online have accomplished, and now seems like such a natural extension of what we will discuss and celebrate come February 18.

Since the announcement of the art exhibit, we’ve found it strangely difficult to put into words what the exhibit (not to mention the movement) is really all about. Try a dozen times, but today friend of Mom 2.0 and author Katherine Center released a video that really captures it:

The Mom 2.0 movement matters because it launches women to new places.  To places where women are decision-makers, business-owners, fire-bringers — CEO, CFO and MOM. Marketers have known for a long time that moms guide the decisions of their families, but with the coming of Web 2.0 their influence reaches farther, to not only influence what society thinks, decides and wants to buy, but to the other side where they themselves are creating the ideas and products society consumes.

What are they saying is next? How can you as a brand or business influence the ones that influence us all? Join the conversation. It’s going to be a good one.

Medium

Wednesday, January 20th, 2010

In the last year or so, savvy marketers have changed their approach to advocating for their brand online.

Many started with the attitude of “Here’s a new shiny tool, how can we use it?”

Now fully immersed in the social media craze, we find ourselves more appropriately asking, “What can we do for our clients outside of the medium, out in real life that gives us something worth sharing online?” We focus in on the news and finding the right audience for it, letting the decision to opt for Twitter or Facebook or YouTube or Flickr follow our findings.

unfollowable pink sheep

comic by Tony Gigov

Maybe it’s this shift that has led to Twitter’s flat-lining traffic in the last few months – too much of a good thing and suddenly everyone is sick from all the sugar.

Can users self-regulate our own over-share and turn the Twitter volume down to a medium before we all go deaf? Or will the silence be the beginning of the end?

Questioning the future of one medium reminds us that the audience never goes away, it only changes location. Is Twitter a fad? Maybe. But researching to connect with our target audience and preparing to meet them there, wherever that may be, allows us to provide sustained, impactful social media outreach for our clients.

When Dad (or Mom) Goes To War

Wednesday, December 16th, 2009

One of the great promises of technology is staying in touch. Sometimes it goes awry. Last year, an Army friend passed along the true story of the United States soldier who accidentally “pocket dialed” his parents while in a firefight in Afghanistan. That 3-minute message on his parents’ home answering machine wasn’t exactly how the soldier intended to stay in touch!

One of the great promises of military social media is using technology to stay in touch in secure ways that don’t compromise OpSec, or Operational Security. Deployed troops take communications beyond phone calls and emails, by uploading videos, video-Skyping, and video-conferencing with their friends and loved ones.

But even the best technology for staying in touch doesn’t bridge the gap absences cause. While every military family has its own story about what happens when Dad (or Mom) deploys,  John and Adriana Roldan’s story captures a trend. While John was deployed they communicated as frequently as possible, they hid the hard stuff: he didn’t talk about combat dangers, and she didn’t talk about the combat going on at home — a son’s terrifying tantrums.

Sgt. Chad Ward, an infantry team leader with 1st Bn., 14th Inf. Regt., 2nd Stryker Brigade Combat Team, 25th Infantry Division, holds his wife, Kazia and son, Asher, at Schofield Barracks, Hawaii, before deploying in support of Operation Iraqi Freedom Jan. 30. Ward is one of nearly 100 Soldiers who are the first to deploy since the brigade’s main body left for Iraq in November. Photo by: Sgt. Matthew C. Moeller; 8th Theater Sustainment Command PAO www.army.mil

Sgt. Chad Ward, an infantry team leader with 1st Bn., 14th Inf. Regt., 2nd Stryker Brigade Combat Team, 25th Infantry Division, holds his wife, Kazia and son, Asher, at Schofield Barracks, Hawaii, before deploying in support of Operation Iraqi Freedom Jan. 30. Ward is one of nearly 100 Soldiers who are the first to deploy since the brigade’s main body left for Iraq in November. Photo by: Sgt. Matthew C. Moeller; 8th Theater Sustainment Command PAO www.army.mil

Anecdotal stories of the stresses families experience are nothing new to staffers at the non-profit National Military Family Association. Nearly all of the employees and volunteers are military spouses, retired military and military children; they know the stress first-hand. The Association started summer camps for military children several years ago (”Operation Purple“) and began hearing higher volumes of stories about the stresses of eight years of war and multiple deployments.

Increasingly, more attention is paid to what warriors experience, but the Association discovered that no one had ever undertaken a rigorous, scientific study of the effects of parental deployment on children. So they raised the money and commissioned the highly respected RAND Corporation to undertake a ground-breaking study with the goal of discovering evidence-based results of what children experience.

The first wave of results are in and the National Military Family Association has them. Among other key findings, the Study reports that military children experience higher levels of anxiety, that family reintegration is tough (reintegration is the term for post-deployment, when the soldier-parent returns), and that the well-being of the caregiver at home is intimately linked to the well-being of the child. To some of us, the results may produce a “well duh!” moment, but this is solid, evidence-based research, not just a friend’s story or a gut feeling.

I’m grateful to the National Military Family Association for commissioning this study, and for examining its results to see what needs to be done to help — in particular — the children. One of the things that really strikes me is that we have to address the issues of reintegration before soldiers deploy. If you know that a son or daughter is going to think Dad’s a stranger when he comes home, let’s do everything we can to lessen the psychological and emotional distance.

I’m smart enough to know that the U.S. military is smart enough to know this is an issue, and based on all the honorable soldiers, sailors, airmen and marines I’ve been privileged to meet, I’m trusting them to be working on this. But here is my two cents: We’re making extraordinary progress with communications. Let’s set up the kinds of frequent communication – including innovative social media tools and platforms – that keep parents and children connected when they’re apart.

Fort Hood’s Essential Media Outreach

Wednesday, November 11th, 2009

The value of a communications tool is in its usefulness: Does it reach your community with your message when you need it to work?

During this past week, the value of social media tools to the military has been on round-the-clock display.

Fort Hood Twitter message.

Fort Hood Twitter message.

As the shocking, nearly unimaginable events played out at Ft. Hood, text messages and Twitter feeds were some of the earliest sources of information coming from the locked-down base. Soldiers and spouses sent vital messages, telling friends and family: “I’m safe.”  Nearby hospitals broadcast calls for blood donations, and were nearly overwhelmed by the civilian population’s compassionate responses. Twitter feeds, web sites and blogs tracked blood, plasma and other needs.

The U.S. Army mobilized its social media channels to share updates with a grieving nation wanting to help. Public Affairs web sites became the face of the Ft. Hood community, releasing the names of the fallen as well as the determined resiliency of the survivors. Family, friends and compassionate strangers have been able to follow events as they unfold, because the Army is communicating where Americans are congregating: Twitter, Facebook, Flickr, blog sites, web sites.

And it’s working.

Here are several social media resources for updates on Fort Hood and ways to connect with military families:

Members of Fort Hood-based 15th Sustainment Brigade observe a moment of silence in front of the brigade headquarters, Nov. 8, for those that were killed and wounded in the shooting at Fort Hood, Texas, Nov. 5. Photo Credit: U.S. Army

Members of Fort Hood-based 15th Sustainment Brigade observe a moment of silence in front of the brigade headquarters for those who were killed and wounded in the shooting at Fort Hood, Texas. Photo Credit: U.S. Army

The shootings at Ft. Hood have hit us where we live. MMI has served military family members and communities for more than 20 years. Personally, my husband served in the Navy, and I’ve worked closely with service members and their families for the past two years, implementing some of the social media tools that now carrying urgent and life-affirming messages. We’ve been on bases with active duty men and women, we’ve implemented tools to help service members connect, we’ve strategized ways to ensure our service members and their families get what they need when they need it.

We at MMI give our heart-felt support to the military community, acknowledge our shared grief, and reaffirm our desire to help. As we learn ways to provide meaningful assistance, we’ll pass that along to you.

To the community at Fort Hood, you remain in our thoughts and prayers. We admire you, we’re grateful for you, and we stand with you. You are our heroes.